Effective Date: August 3, 2026
Welcome to Promosphere. By accessing our website or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before engaging with our services.
1. Acceptance of Terms
By using our website or purchasing our services, you agree to these Terms & Conditions, our Privacy Policy, and any other policies published on our website.
2. Our Services
Promosphere provides digital marketing and creative services including, but not limited to:
- Influencer Marketing
- UGC (User-Generated Content) Creation
- Social Media Management
- Product Photography
- Product Videography
- Brand Campaign Management
- Content Strategy
- Paid Advertising
- Creator Management
- Brand Consulting
The scope of each project will be defined in a written quotation, proposal, or service agreement.
3. Quotations & Project Approval
- All quotations remain valid for 15 days unless otherwise stated.
- Work begins only after written approval and receipt of the agreed advance payment.
- Any additional work requested outside the approved scope may incur extra charges.
4. Payments
- An advance payment is required before work begins.
- Remaining payments must be made according to the agreed payment schedule.
- Delayed payments may result in project delays or suspension.
- All prices are exclusive of applicable taxes unless otherwise specified.
5. Client Responsibilities
The client agrees to:
- Provide accurate information and brand assets.
- Respond to approval requests promptly.
- Ensure they own or have permission to use any materials supplied to Promosphere.
- Review and approve deliverables within the agreed timeline.
Delays in approvals may affect project delivery schedules.
6. Revisions
The number of revisions included will be specified in the quotation or proposal.
Requests beyond the included revisions or after final approval may be billed separately.
7. Social Media Management
For social media management services:
- Posting schedules are planned in advance.
- Clients must approve content before publication unless otherwise agreed.
- Organic growth cannot be guaranteed due to platform algorithms.
- Promosphere is not responsible for changes made by social media platforms or third-party service interruptions.
8. Influencer Marketing
- Creator selection is based on campaign requirements and availability.
- Campaign results may vary depending on audience behavior and platform algorithms.
- Promosphere does not guarantee a specific number of sales, followers, or engagement unless expressly agreed in writing.
- Influencers are responsible for complying with advertising and disclosure regulations.
9. Content Creation
Unless otherwise agreed:
- Promosphere retains the right to showcase completed work in its portfolio.
- Clients receive usage rights after full payment.
- Raw files, editable files, or project source files are not included unless specifically mentioned in the quotation.
10. Intellectual Property
All creative concepts, designs, strategies, documents, and materials created by Promosphere remain its intellectual property until full payment has been received.
Unauthorized reproduction, resale, or modification is prohibited.
11. Confidentiality
Both parties agree to keep confidential information, trade secrets, pricing, and campaign details private unless disclosure is required by law.
12. Project Timeline
Delivery timelines are estimates and depend on:
- Timely client approvals
- Availability of required materials
- Third-party platform processing
- Unforeseen circumstances beyond our control
Promosphere is not liable for delays caused by client inaction or force majeure events.
13. Cancellation & Refunds
- Advance payments are generally non-refundable once work has commenced.
- If a project is cancelled after work has started, charges will apply for work completed up to the cancellation date.
- Any approved third-party expenses are non-refundable.
14. Third-Party Services
Promosphere may use third-party tools, platforms, creators, or advertising services. We are not responsible for outages, policy changes, or performance issues caused by these third parties.
15. Limitation of Liability
Promosphere shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, business opportunities, or data arising from the use of our services.
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
16. Website Usage
Users must not:
- Upload malicious content.
- Attempt unauthorized access.
- Copy or reproduce website content without permission.
- Misuse contact forms or communication channels.
17. Privacy
Personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of information necessary to provide our services.
18. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts where Promosphere operates.
19. Changes to These Terms
Promosphere reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on our website with a revised effective date.
20. Contact Us
For questions regarding these Terms & Conditions, please contact us using the details provided on our Contact page.
